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Frequently Asked Questions

Most frequent questions and answers

We’re a bespoke service, so the price differs for everyone. We calculate your cost based on the complexity of your requirements, the size of your meals and the contents of your meals. We charge £5.99 per day for delivery. This is a subscription service. 

You can book a free consultation with us to discuss your requirements by clicking here. 

Once you get started, you’ll have a lifestyle consultation with our nutritionist to understand your personal nutritional requirements. From there, you will be recommended tests based on your needs. 

There is no ‘one-size-fits-all’ approach to health. Some people require different tests to others because of health conditions or goals. 

However, if you’re fascinated by your biology, then we can provide a range of tests including DNA tests, organic acid tests, microbiome tests and blood tests.

These tests are taken by mouth swab, urine, stool or blood.  

Currently, we deliver in Bristol and Bath only. 

Every delivery will include a coolbox/coolbag with all of your meals, snacks and drinks in glass tupperware dishes. This includes ice packs to keep your meals fresh. 

We leave your package in a safe spot, or a location of your choice. Alternatively, you may provide our delivery team a spare key or code to ensure your delivery arrives safely. 

You will be required to leave the coolbox and glass dishes out for collection each day.

Biospan is commited to supporting the environment, and your support will help us influence change for many generations. 

 

You can flexibly add or remove meals from your plan by texting our customer support team within a reasonable period. We are always looking to shorten this time, so we can create a felixble meal service. Your payment will be adjusted accordingly. 

You may pause your plan by giving our customer support team one week notice. 

We have a one month enrolment period for all customers. After this month, we require two weeks notice to cancel your subscription. 

No problem, we will arrange a nutritional consultation to understand your plan and test results so we can best support you.  

If you have your own nutritionist, we can arrange a call to do the same.

get your time back

We save on average 10 hours per week from cooking washing, shopping and meal planning. This excludes the time required to create the health foods we specialise in.

Bios is the Ancient Greek word for life. 

Biospan | Lifespan